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Cloud service metrics optimization upgrade: fewer restrictions, smoother experience

PikPak, 2023-10-192024-05-09

PikPak has always been committed to optimizing the user experience. While developing new features, it also needs to avoid as much as possible the overall experience problems caused by individual abuse cases. In the past period of time, we have conducted a large amount of data statistics and analysis, and also carefully listened to and thought about your valuable opinions and suggestions. Now we have decided to further optimize the abuse governance measures and function experience, in order to provide users with a better product service experience.

1. Support 3 devices online simultaneously on all platforms

This time, we have added PC Desktop and TV app support logging in and playing different videos on 3 devices at the same time,Thus, PikPak can now log in on 3 devices simultaneously on all platforms, meeting various user scenarios. For example: When you are at home, you can log in to the same PikPak account on multiple different computer devices or TV devices and mobile app, and play videos, etc., and other function operations.

2. Optimized the fault tolerance for users who frequently change IP

We observed that some users need to use VPN when using PikPak. In the past, users who frequently switched IP on the same day when using PikPak would easily trigger restrictions, and they would not be able to use PikPak to play and watch videos during the restriction period. This time we increased the difficulty of triggering restrictions to meet the needs of most ordinary users who use VPN normally.

3. Increased the maximum number of simultaneous playback connections to reduce the possibility of playback failure in some situations

We have made the following optimizations for the video playback experience. When playing videos, you can switch the clarity and network environment at will to reduce the occurrence of playback pause and playback failure.

4. Support larger number of file uploads

Now you can upload 5,000 files every day, or even more.

PikPak will also continue to observe your feedback on the product, and constantly optimize the product function experience. Thank you for your support of PikPak, and hope to accompany you all the way~

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